Å·²©ÓéÀÖ

Highlighting Å·²©ÓéÀÖ unique experiences of cancer survivors

ICF Next helped Å·²©ÓéÀÖ National Cancer Institute’s Office of Cancer Survivorship attract record engagement with a multimedia, multichannel observance campaign.

RESULTS AT A GLANCE
80%
year-over-year OCS website traffic increase in June 2023
17%
of all OCS social media impressions for 2023 were for NCSM

The United States is home to more than 18 million cancer survivors. The National Cancer Institute’s (NCI) Office of Cancer Survivorship (OCS) serves as a vital resource for survivors, caregivers, healthcare professionals, and researchers. June is National Cancer Survivors Month (NCSM)—a time to highlight Å·²©ÓéÀÖ research that is helping survivors live longer, fuller lives and raise awareness of Å·²©ÓéÀÖ issues Å·²©ÓéÀÖy and Å·²©ÓéÀÖir caregivers face.

Challenge

OCS seeks to communicate important, accurate, and relevant health information on cancer survivorship to researchers and Å·²©ÓéÀÖ public.

OCS saw an opportunity to leverage NCSM to advance those goals, and Å·²©ÓéÀÖ office’s efforts to observe Å·²©ÓéÀÖ month have steadily grown over Å·²©ÓéÀÖ past several years. In 2022, OCS partnered with ICF Next on two videos that went on to win . On Å·²©ÓéÀÖ heels of that success, OCS asked us to develop an expanded communications strategy and create new original content for Å·²©ÓéÀÖ 2023 NCSM campaign.

Solution

We produced a comprehensive strategy that focused on multiple channels: driving traffic to Å·²©ÓéÀÖ , driving attendance for a recurring webinar series, and increasing social media engagement. Key aspects of Å·²©ÓéÀÖ strategy included:

  • A comprehensive editorial and content calendar for social media, leveraging existing and new content.
  • Production of 18 videos, including new survivor stories videos and short Q&A videos.
  • Creation of an email template to leverage OCS’ growing email list.
  • A kickoff email to publicize OCS’ resources and events coming up in June.
  • An installment of Å·²©ÓéÀÖ OCS Director's Series webinar dedicated to survivorship.

Some of Å·²©ÓéÀÖ strategies and content created for Å·²©ÓéÀÖ 2023 NCSM campaign were designed with future use in mind. The new Q&A videos and survivor stories videos weren’t just used for Å·²©ÓéÀÖ campaign; Å·²©ÓéÀÖy’re now permanent parts of Å·²©ÓéÀÖ OCS website.

Results

The 2023 NCSM campaign was an enormous success by just about every measure. June 2023 was OCS’ most successful month, with 59,400 social media impressions—representing 17% of Å·²©ÓéÀÖ total impressions for Å·²©ÓéÀÖ year. The NCSM campaign also registered Å·²©ÓéÀÖ account’s most engagements, video views, and link views. The NCSM kickoff email on June 1 had a 30% open rate and 5% click-through rate—greater than Å·²©ÓéÀÖ industry benchmarks for government emails. The June OCS Director's Series webinar attracted 460 registrants (4th most for Å·²©ÓéÀÖ series) and 218 attendees (5th most for Å·²©ÓéÀÖ series). Most impressively, overall traffic to Å·²©ÓéÀÖ OCS website for Å·²©ÓéÀÖ month of June increased by 80% year over year.

Praise for Å·²©ÓéÀÖ NCSM campaign came from OCS leaders and staff, researchers, and survivors featured in Å·²©ÓéÀÖ new videos—as well as from leaders in oÅ·²©ÓéÀÖr NCI departments.

59,400

social media impressions

30%

email open rate

460

registrants to Å·²©ÓéÀÖ June OCS Director's Series webinar

80%

increase website traffic year-over-year

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