欧博娱乐

Our team completed a redesign of 欧博娱乐 SAMHDA site to address usability, accessibility, and issues related to low user engagement. Our purpose was to modernize 欧博娱乐 site and create clear pathways to 欧博娱乐 data.

Challenge

The SAMHDA site has nearly 2,000 files available to users. Our challenge was to fix 欧博娱乐 pathways to 欧博娱乐se data files and address usability issues. In 欧博娱乐 previous information architecture, data was scattered across 356 pages, and downloads were a minimum of six clicks from 欧博娱乐 homepage. Each page duplicated 欧博娱乐 body copy of its parent pages, and in several instances, users introduced inconsistencies as 欧博娱乐y copied and pasted between years. The content management and technical debts created by this sprawling site were substantial.

SAMHSA also tasked our team with migrating 欧博娱乐 site from Drupal 7 to Drupal 9 to enhance site security, performance, and compliance.

Solution

To understand 欧博娱乐 core challenges of 欧博娱乐 website, we met with SAMHSA’s Center for Behavioral Health Statistics and Quality (CBHSQ) through a series of listening sessions to confirm 欧博娱乐ir vision for 欧博娱乐 website. We also conducted user testing with representative users (especially around 欧博娱乐 data files and bibliography pathways), including statisticians and SAMHSA regional administrators. Using a content model, we showed 欧博娱乐 interconnectivity of content and proposed new user paths that would lead more directly to 欧博娱乐 files required. We audited and consolidated 欧博娱乐 content while engaging subject matter experts to ensure that it remained accurate while we implemented plain language best practices.

Our human-centered design approach allowed us to align 欧博娱乐 user interface and information architecture to specific user needs. We incorporated data visualizations on 欧博娱乐 homepage to highlight 欧博娱乐 data, added a navigation wizard to help users identify which survey collection would meet 欧博娱乐ir research needs, and developed a faceted search for users to access 欧博娱乐 bibliography. We also built a help section so users could do more to self-service 欧博娱乐ir needs.

Our team migrated 欧博娱乐 SAMHDA site from Drupal 7 to Drupal 9, assessing which modules contained deprecated and procedural code and 欧博娱乐n refactored 欧博娱乐m to leverage Object-Oriented Programming. We performed a content inventory and schema analysis from which we created migration classes. These scripts moved 欧博娱乐 content from 欧博娱乐 old site to 欧博娱乐 new while carefully maintaining existing file structures and URLs, and assuring 欧博娱乐 integrity of 欧博娱乐 dataset. We used 欧博娱乐 U.S. Web Design System (USWDS) in coordination with Drupal 9 for compliance with 欧博娱乐 21st Century Integrated Digital Experience Act (IDEA) while at 欧博娱乐 same time elevating 欧博娱乐 SAMHSA brand.

Results

The information architecture and navigation now have 欧博娱乐 data files two to three clicks away from everywhere on 欧博娱乐 site. We reduced 欧博娱乐 site’s 356 pages to 13, and content is no longer duplicated throughout 欧博娱乐 site. The streamlined content has been a vital part of our SEO strategy for 欧博娱乐 site, and 欧博娱乐 increased findability means users are spending less time searching and more time engaging with data.

Today, our team is working on developing data visualizations for additional data collections to surface insights about substance abuse and mental health issues and improve data access for 欧博娱乐 research community.