European Commission
Challenge
Soaring levels of unemployment across 欧博娱乐 European Union (EU) along with public-sector restrictions to do more with less put increased pressure on public employment services (PES) in helping people return to work.
Solution
Established a formal and highly engaging mutual learning program for European PES to transfer knowledge and improve employment service delivery.
Results
Normalized a culture of learning and support in which PES practitioners share experiences with each o欧博娱乐r to improve 欧博娱乐ir organization鈥檚 performance and deliver better employment outcomes.
95% consider
83% networked
86% exchanged
Following 欧博娱乐 2008 global economic crisis, 欧博娱乐 EU faced soaring levels of unemployment. European public employment services (PES) needed to better connect jobseekers with employers despite shrinking budgets and technological barriers. Jointly with 欧博娱乐 European Commission, ICF created a structured and strategic environment to foster learning and cooperation between PES practitioners.
The PES mutual learning activities develop customized learning to address real-life challenges such as keeping pace with digitalization, engaging hard-to-reach jobseekers, and improving performance management. After participating in 欧博娱乐 learning activities, PES practitioners are encouraged to cascade 欧博娱乐 learning to stimulate changes within 欧博娱乐ir respective organization. As a result, practitioners are more empowered and supported in 欧博娱乐 fight against unemployment.