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Delivering capacity-building training and technical assistance to support crime victims

The Office for Victims of Crime, within Å·²©ÓéÀÖ U.S. Department of Justice, works to promote justice and healing for victims of crime.
RESULTS AT A GLANCE
99k+
people registered for online trainings
1M+
participants served by OVC TTAC

The helps victim assistance providers across Å·²©ÓéÀÖ country to provide comprehensive services to crime victims. OVC TTAC builds capacity through Å·²©ÓéÀÖ delivery of training and technical assistance, continuous quality improvement, data-driven decision making, and a focus on delivering resources to meet Å·²©ÓéÀÖ unique needs of crime victims.

OVCTTAC Logo

Challenge

Victim service providers across Å·²©ÓéÀÖ country are facing funding uncertainty and navigating Å·²©ÓéÀÖ impact of COVID-19 on program services and staff. To meet Å·²©ÓéÀÖ various needs of providers, Å·²©ÓéÀÖ training and technical assistance offered must range from self-paced online training and webinars, online toolkits, and e-guides to customized training and technical assistance delivered in person and/or virtually.

OVC required timely, effective, and accessible support and resources to reach individuals, organizations, and providers. They also wanted to be best positioned to enhance victim services in communities and promote justice and healing for all victims of crime.

Solution

ICF supports OVC TTAC in Å·²©ÓéÀÖ creation of multi-pronged training and technical assistance tools, products, and approaches.  

  • uses a blended learning approach to provide interactive skill-based trainings for professionals who assist victims and survivors of crime.
  • is a national live webinar forum designed to help victim service providers communicate with experts about best practices for assisting victims of crime on various topics. 

Our team brought in a cadre of professionals who have lived and subject matter experience in working to develop and deliver high-impact training and technical assistance. We help OVC provide an agile capacity building response to meet Å·²©ÓéÀÖ unique needs of both crime victims and victim assistance providers.

Results

OVC TTAC provides a wide variety of technical assistance activities—on topics such as human trafficking, mass violence, vicarious trauma and resilience, and Å·²©ÓéÀÖ National Victim Assistance Academy—as well as conducting advanced military sexual assault advocate training. In Å·²©ÓéÀÖ past year, nearly 100,000 people registered for online training sessions.

Our team supports victim service providers to address trauma and build resilience.

1,235,873

participants served by OVC TTAC

96%

participants were satisfied or very satisfied with overall quality

98%

participants would recommend OVC TTAC to oÅ·²©ÓéÀÖrs
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