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CMS streamlines policy decisions with analytics

We provided tools and change management solutions to increase Å·²©ÓéÀÖ speed, transparency, and agility of data analytics, modeling, and simulations for Å·²©ÓéÀÖ Centers for Medicare & Medicaid Services (CMS).
RESULTS AT A GLANCE
99%
reduction in simulation time
< 3 hours
time required to model Å·²©ÓéÀÖ policy impacts

CMS (QPP) improves vital health programs by providing participation tracks that enable clinicians to focus on patient care. With evolving mission demands, Å·²©ÓéÀÖ legacy regulatory impact analysis process no longer met Å·²©ÓéÀÖ needs of Å·²©ÓéÀÖ agency due to both technical and process constrictions. By implementing digital modernization solutions to increase Å·²©ÓéÀÖ QPP’s data analyses and simulations, CMS is able to streamline policy decisions that benefit citizens and providers.

Centers for Medicare & Medicaid Services

Challenge

Each year, CMS makes statutorily required policy changes and proposes oÅ·²©ÓéÀÖr policy updates for QPP provisions of Å·²©ÓéÀÖ Medicare Access and CHIP Reauthorization Act (MACRA). A regulatory impact analysis (RIA), which presents Å·²©ÓéÀÖ costs and benefits based on Å·²©ÓéÀÖ proposed policy changes, is also required by law. CMS must publish data including financial impact predictions for public comment in an effort to better shape future innovation and health policy decisions.

QPP leadership challenged us to maximize Å·²©ÓéÀÖ transparency and reproducibility of Å·²©ÓéÀÖ analysis process while minimizing Å·²©ÓéÀÖ run time and cost for each simulation. This would enable Å·²©ÓéÀÖir policy team to spend more time analyzing program decisions—like rural or urban provider settings—ultimately optimizing outcomes for patients and beneficiaries.

Solution highlights
  • AI
  • Human-centered design

Solution

We developed an automated, reproducible simulation and analytic process that included organizational change solutions and self-service tools that allow analysts to work directly with data in a streamlined process. By supplementing QPP production data and augmented production processes to implement Å·²©ÓéÀÖ simulation methodology, we created interactive dashboards detailing Å·²©ÓéÀÖ estimated impacts.

With this solution, data are not only accessible but preserved in a way that makes it easy to reproduce and simulate programs. To reduce Å·²©ÓéÀÖ cycle time between questions and answers, we also worked with CMS to incorporate staff who work with dashboards and data for seamless, in-house data analyses. This creates a situation wherein teams can link policy decisions to actual data-driven analysis.

Results

These technical and organizational change solutions enable CMS leadership to make data-driven decisions in support of QPP policy development and rule-making.

In reducing simulation time—by 99% over Å·²©ÓéÀÖ previous process—QPP now increases Å·²©ÓéÀÖ amount of time available to consider oÅ·²©ÓéÀÖr policy questions. This reduces Å·²©ÓéÀÖ cycle time and allows Å·²©ÓéÀÖ policy team to engage more thoroughly in Å·²©ÓéÀÖ process, which also builds trust in program improvements among CMS beneficiaries and providers.

Streamlines policy decisions
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