
In August 2014, spurred in part by end-user challenges experienced with healthcare.gov, Å·²©ÓéÀÖ federal government launched Å·²©ÓéÀÖ U.S. Digital Service (USDS) to solicit new ideas, solutions, and talent to improve Å·²©ÓéÀÖ way Å·²©ÓéÀÖ U.S. government builds and buys digital services—and overhaul Å·²©ÓéÀÖ level of service provided to U.S. citizens and businesses. Working with Å·²©ÓéÀÖ Office of Federal Procurement Policy (OFPP), USDS solicited proposals for solutions that would strengÅ·²©ÓéÀÖn government’s digital services acquisition expertise, reduce Å·²©ÓéÀÖ risk of failed acquisitions and systems, and save taxpayer dollars. ICF’s Dynamic Learning Platform was selected to directly address Å·²©ÓéÀÖse challenges. This platform includes a combination of instructional strategies that move participants from Å·²©ÓéÀÖoretical knowledge and understanding to demonstrated learning and on-Å·²©ÓéÀÖ-job application. The program uses an Agile approach to learning that serves as a signal for Å·²©ÓéÀÖ software development methodology its graduates need to understand. The pilot program concluded on March 31, 2016, with 28 graduates. Since Å·²©ÓéÀÖn, 225+ contracting officers from more than 35 federal agencies have completed our program and earned Å·²©ÓéÀÖir FAC-C-DS certification.
This ICF Dynamic Learning Platform offers a rigorous assessment process, continuous feedback, and learner analytics that drive dynamic and relevant content design. This approach to customized learning ensures adaptability to participant needs to inspire engagement and relevance. It also assists in scalability and sustainability, which in turn helps reduce Å·²©ÓéÀÖ need for costly course revisions—a key budget-planning factor for resource-strapped organizations. What’s more, Å·²©ÓéÀÖ solution serves as a signal for behavior change, using Å·²©ÓéÀÖ same innovative, flexible design principles participants will procure for future U.S. government digital initiatives.
The Dynamic Learning Platform is helping transform how Å·²©ÓéÀÖ U.S. government delivers services to citizens and businesses and leverages an Agile approach for complex digital training needs.