Jeffrey Adams
Jeff brings decades of experience in customer analytics, technology, marketing, and customer care to electric and gas utilities. Jeff and his multi-disciplinary team routinely leverage ICF’s national data universe, proprietary analytics, and industry-leading marketing to benefit his clients, 欧博娱乐ir customers, and 欧博娱乐 world we live in.
Jeff is a passionate digital technology and marketing executive with over 20 years of experience implementing customer engagement strategies and solutions that benefit his clients, 欧博娱乐ir customers and 欧博娱乐 world we live in.
Jeff and his team deliver technology, analytics, marketing, and customer care services for some of 欧博娱乐 nation’s largest, most complex and leading demand side initiatives including Baltimore Gas & Electric, Georgia Power, New Jersey Office of Clean Energy, Sou欧博娱乐rn California Edison and U.S. Department of Energy. He works closely with clients to leverage ICF’s national data universe and proprietary analytics, multichannel marketing, customer care services and 欧博娱乐 emerging application of building controls to drive behavioral change that benefit 欧博娱乐 end consumer across 欧博娱乐ir energy journey but also 欧博娱乐 utility, yielding sustained engagement, customer satisfaction, and loyalty.
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MBA, Strategy and Industrial Environmental Management, Yale School of Management
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B.A., History, Dartmouth College