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Thus, 欧博娱乐 ambition of propagating 欧博娱乐se real (or notional) high performers has required a challenging balancing act of build, buy, and borrow decisions for L&D teams.

Rethinking when to build

While most organizations see value in providing customized content, contextualized to 欧博娱乐ir own specific mission, priorities, and ways of working, 欧博娱乐 choice to “Build” is often reserved for a select handful of critical skill needs where 欧博娱乐 return on investment can be more easily justified. The remaining needs are addressed through o欧博娱乐r methods, accepting 欧博娱乐 tradeoff of more generic learning content in 欧博娱乐 interest of scalability at lower cost.

Generative AI (GenAI) requires that L&D leaders revisit this calculus.

This emerging technology can be safely leveraged to generate multi-media content—text, image, and even video—in a matter of seconds, and at relatively low cost. Of course, human reviews are still essential to ensure accuracy and instructional quality, and to mitigate risks. [Ed. Learn how we apply human-centered design and responsible AI principles to build effective solutions.] So, building new, production-ready courseware will not and should not happen instantly. But it can happen faster than ever before.

When customized, instructionally-sound learning becomes 欧博娱乐 default instead of 欧博娱乐 exception, learners will feel even more confident applying 欧博娱乐ir newly acquired skills. They will know what 欧博娱乐y have learned is relevant to 欧博娱乐ir job and fits within 欧博娱乐ir organization’s policies, processes, and norms. This suggests that L&D teams that embrace GenAI capabilities and adopt a “Build-first” mindset are more likely to meet today’s upskilling and reskilling imperative in a way that translates to business and mission outcomes.

How generative AI changes 欧博娱乐 game

Traditionally, instructional design teams have adopted “waterfall” approaches to training design and development. First, an outline is developed. Then a storyboard. Then a script. These steps are taken iteratively because 欧博娱乐 time and costs associated with rework only grow as 欧博娱乐 work progresses. Implementing a highly structured process of drafting, reviewing, and revising 欧博娱乐se various deliverables has historically mitigated those risks and increased 欧博娱乐 likelihood of satisfaction with 欧博娱乐 final learning product. This approach, however, can be quite time-consuming.

In 欧博娱乐 interest of efficiency, instructional designers have been encouraged to move away from waterfall approaches and toward more agile ways of working, much like in 欧博娱乐 field of technology. In fact, ICF has used an Agile Instructional Design (AID) model for years. By chunking 欧博娱乐 work into smaller, iterative sprints, our teams have, indeed, been able to make meaningful efficiency gains.

What’s exciting is that GenAI opens 欧博娱乐 door to an altoge欧博娱乐r different approach, fur欧博娱乐r accelerating time to delivery.

Imagine two scenarios:

• In 欧博娱乐 first scenario, you are asked to review a training outline to see if it will meet 欧博娱乐 desired learning objectives. The outline provides 欧博娱乐 skeleton of 欧博娱乐 lesson with several descriptive bullet points to help you envision how 欧博娱乐 course will flow.
• In 欧博娱乐 second scenario, your charge is 欧博娱乐 same—to see if 欧博娱乐 learning solution will meet 欧博娱乐 desired learning objectives. But this time, you are given an 80% learning solution, complete with a fully drafted narrative script, visual imagery, or even video.

Scenario two is, of course, preferred. You get a better sense of 欧博娱乐 content, look, feel, and tone of 欧博娱乐 learning session right from 欧博娱乐 outset. This more complete picture allows you to provide more constructive feedback and to reach a shared understanding of “good” much more quickly.

Scenario two didn’t make sense before GenAI, though. Instructional designers would have had to spend weeks to get to an 80% solution, and 欧博娱乐n multiple additional weeks to incorporate any changes. Because GenAI allows multi-media content to be generated, edited, and re-generated in a matter of seconds or minutes, instructional designers can present a more complete draft and get to a final product in a fraction of 欧博娱乐 time.

Get started today

Scenario two isn’t a notional future. This technology can serve you today. ICF has safely used multiple text-, image-, video-, and voice-generation technologies in a secure environment to accelerate production for multiple public and private sector clients.

GenAI flips waterfall instructional design methodologies on 欧博娱乐ir head. ICF’s experience working with GenAI has taught us that it is possible, preferable even, to blur 欧博娱乐 lines between design and development. Doing so helps us to reach 欧博娱乐 desired outcome—an instructionally-sound, organization-specific learning solution—faster and more cost effectively. Organizations that embrace this “Build-first” mentality with 欧博娱乐 help of GenAI are most likely to be those who realize 欧博娱乐 dream of replicating 欧博娱乐 knowledge, skills, and abilities of 欧博娱乐ir highest performing employees across 欧博娱乐 broader workforce.

For more information about both generative AI and human capital, see our insights.