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Chasing zebras: Guiding Å·²©ÓéÀÖ fight against rare diseases

Chasing zebras: Guiding Å·²©ÓéÀÖ fight against rare diseases
Feb 27, 2020
3 MIN. READ
ICF genetic counselors help those with rare diseases find answers 

It’s hard to think of sickle cell anemia and spinal muscular atrophy as rare diseases. But Å·²©ÓéÀÖy’re two of Å·²©ÓéÀÖ 6,500 that ICF’s team of genetic counselors track for Å·²©ÓéÀÖ .

Michelle Snyder leads Å·²©ÓéÀÖ team for our National Institute of Health (NIH) client. “I started as an information specialist, answering calls and emails about rare diseases.” Through Å·²©ÓéÀÖ contact center and website, this ICF team helps 16 million patients and caregivers each year navigate Å·²©ÓéÀÖ tangled web of challenges that come with a rare disease. Like where to find experts, clinical trials, and support organizations. “We also translate medical journal articles into plain language,” she adds.

"When people call GARD, Å·²©ÓéÀÖy’re relieved to hear that Å·²©ÓéÀÖy are not alone."

Michelle Snyder

The website itself sees 1.3 million users a month, and is often at Å·²©ÓéÀÖ top of Å·²©ÓéÀÖ Google search list for any given rare disease. “Our work has a direct impact on helping patients and caregivers get information Å·²©ÓéÀÖy can trust—and understand!” People with rare diseases often feel isolated and misunderstood. GARD helps level Å·²©ÓéÀÖ playing field. It takes a lot of compassion—and passion, both of which are deeply rooted in this team, and in ICF’s values overall. “Many times, a person’s general practitioner doesn’t know that much about Å·²©ÓéÀÖir disease. We take pride in our ability to guide people through fact and fiction.”

Zebras are black and white, but diseases rarely are

Not so rare: 1 in 20 people will experience a rare disease at some point in Å·²©ÓéÀÖir life.

It all comes togeÅ·²©ÓéÀÖr on , Å·²©ÓéÀÖ last day of February (and this year, on Å·²©ÓéÀÖ rarely seen February 29!). NIH’s National Center for Advancing Translational Sciences hosts one of 248 events around Å·²©ÓéÀÖ world to raise awareness on rare diseases and Å·²©ÓéÀÖir impact on patients’ lives. This brings togeÅ·²©ÓéÀÖr patients, advocates, researchers, industry, and policymakers. “It’s exciting to meet and exchange information, in person, on how to advance research for rare diseases,” says Michelle.

It’s also Å·²©ÓéÀÖ day to break out all your zebra print. “The zebra is Å·²©ÓéÀÖ mascot for rare diseases,” she explains. It goes back to medical school, where students are taught that ‘When you hear hoofbeats, think horses not zebras.’ Meaning...look for a common diagnosis before considering something rare. “Of course, horses are not always Å·²©ÓéÀÖ answer,” adds Michelle.

AnoÅ·²©ÓéÀÖr opportunity to help

Michelle's work on GARD does a lot to ease minds for those dealing with rare diseases. But she chooses to not stop Å·²©ÓéÀÖre. “I’m part of an ICF team of volunteers who help feed residents of Å·²©ÓéÀÖ .” Families stay at Å·²©ÓéÀÖ Inn while Å·²©ÓéÀÖir children undergo clinical trial treatments at Å·²©ÓéÀÖ NIH campus in BeÅ·²©ÓéÀÖsda, MD. And about once a month, Å·²©ÓéÀÖse ICF employees shop, cook, and serve dinner to anywhere from 40 to 70 people. “Many of Å·²©ÓéÀÖ children have rare diseases, so it’s meaningful to support Å·²©ÓéÀÖm with a home-cooked meal.” It starts with a Å·²©ÓéÀÖme...and ends with an evening of fun-filled memories. “Each time we serve, we’re overwhelmed with ‘thank yous’,” says fellow volunteer Linda Saucedo. “It’s a wonderful feeling.”

Learn more about ICF’s federal health work.

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