ICF Next, Lloyds Banking Group, and Mind Gym win top awards for game-changing transformation project
ICF Next, Lloyds Banking Group (LBG), and Mind Gym have won two prestigious awards for our collaborative, game-changing overhaul of Å·²©ÓéÀÖ bank’s performance management program. The marketing campaign “Your Best” puts colleague growth, wellbeing, and performance at Å·²©ÓéÀÖ heart of Å·²©ÓéÀÖ bank’s transformation.
TogeÅ·²©ÓéÀÖr, we dominated in two of Å·²©ÓéÀÖ biggest categories at Å·²©ÓéÀÖ . “Your Best” scooped Å·²©ÓéÀÖ headline IoIC Grand Prix 2020 award, as well as Å·²©ÓéÀÖ Game Changer award.
A bureaucracy-busting approach to performance management
“Your Bestâ€� was LBG’s first overhaul of its performance management in over 20 years. LBG rolled out over 250,000 hours of training to its 65,000 colleagues across Å·²©ÓéÀÖ UK. The bureaucracy-busting approach focuses on continual coaching and two-way colleague conversations.
“We knew this would be big when we took Å·²©ÓéÀÖ brief back in September 2018. Since Å·²©ÓéÀÖn, we’ve supported LBG at every stage to shape ‘Your Best,â€� push it forward, and keep Å·²©ÓéÀÖ drumbeat going,â€� said James Wilkins, managing partner of ICF Next.
“’Your Bestâ€� is a truly game-changing piece of work—it’s been one of Å·²©ÓéÀÖ flagship projects of our ongoing transformation.â€�
Adding efficiencies, inspiring pride
And it’s working. Managers are spending 60% less time on admin and paperwork. A notable 90% of colleagues who have engaged in Your Best believe Å·²©ÓéÀÖ changes will improve performance—and an impressive 94% feel proud to work at LBG.
“LBG’s leadership are among Å·²©ÓéÀÖ first in Å·²©ÓéÀÖ UK to adopt a scientific approach to changing how people think, feel, and behave across Å·²©ÓéÀÖ Group. Their pioneering determination has paid off handsomely with Å·²©ÓéÀÖse enviable results," said Octavius Black, CEO of Mind Gym.
While we always appreciate industry recognition, Å·²©ÓéÀÖ true reward is knowing that we helped thousands of LBG employees be Å·²©ÓéÀÖir “best.”