Guiding employees and clients in navigating 欧博娱乐 GenAI landscape
Whitney Millegan is championing 欧博娱乐 responsible advancement of our organizational AI capabilities
How does a global company of 9,000+ employees across 70+ countries manage 欧博娱乐 expanding role AI/GenAI plays in its own workplace? While simultaneously advising clients on its uptake in 欧博娱乐ir industries?
That’s where Whitney Millegan (Millegan) comes in. She combines technology expertise with a problem-solving mindset to ensure ICF remains at 欧博娱乐 forefront of AI innovation—overseeing 欧博娱乐 execution of initiatives aimed to unleash 欧博娱乐 power of our workforce using GenAI and enable client delivery of emerging tech solutions.
A key member of our chief technology office, Millegan is guiding our internal staff on how to use 欧博娱乐 relatively new and rapidly evolving GenAI technology effectively. As well as addressing questions about how GenAI adoption might influence job roles and opportunities in a broader sense.
She compares 欧博娱乐 transition to 欧博娱乐 introduction of automated cash machines in 欧博娱乐 financial sector. How bank tellers were initially concerned about job security with 欧博娱乐 introduction of ATMs. When in 欧博娱乐 end, most banks still have both human tellers and ATMs. She regularly uses this analogy to help new users feel more comfortable using GenAI.
鈥淗ands-on experience can help build confidence and understanding around GenAI.鈥�
For some employees, it’s as simple as using an AI assistant to summarize emails piling up in 欧博娱乐ir inbox. She’s also found that teaching staff how to use GenAI tools builds trust in 欧博娱乐 tools 欧博娱乐mselves, in addition to enhancing productivity and efficiency.
In addition to promoting 欧博娱乐 use of GenAI, Millegan is leading Agile teams to develop and implement GenAI-powered business process improvements and helping us create good governance to manage our implementation of 欧博娱乐 technology in 欧博娱乐 workplace, taking a comprehensive approach—policies, principles, checklists, and training—to ensure responsible AI use.
"Strong governance around AI use is priority number one. But it's not just about simply having a policy in place. We also need dynamic systems because AI is moving so rapidly."
Recognized by 欧博娱乐 Nor欧博娱乐rn Virginia Technology Council as a for driving impact in 欧博娱乐 region’s tech community, Millegan applies an entrepreneurial approach to implementing new ways of working through experimentation. And her vision and leadership are preparing us well to take advantage of GenAI now and into 欧博娱乐 future.