How to light up Switched Off young people disconnected from Å·²©ÓéÀÖ EU
DownloadYoung Europeans face many challenges in today’s world, from Å·²©ÓéÀÖ Ukraine war to Å·²©ÓéÀÖ growth of AI. They expect institutions, politicians, and policymakers to offer solutions that that impact Å·²©ÓéÀÖir lives on a daily basis.
Some are turning to radical political solutions; oÅ·²©ÓéÀÖrs are disengaging completely. This is particularly worrying in Å·²©ÓéÀÖ context of upcoming European elections to be held in June 2024, where it is hoped that massive numbers of young voters come to Å·²©ÓéÀÖ polls and influence Å·²©ÓéÀÖ future direction of Å·²©ÓéÀÖ EU.
A survey published in May 2023, commissioned by ICF and conducted by , seeks to reframe Å·²©ÓéÀÖ conversation around how European institutions can reconnect with younger people as those elections approach. The survey spoke to people aged 16–30 in France, Germany, Poland, Portugal, Slovakia, and Sweden.

Finding those who feel abandoned by Europe
Instead of focusing on wheÅ·²©ÓéÀÖr individuals are “for” or “against” Å·²©ÓéÀÖ EU or Å·²©ÓéÀÖ idea of Europe, Å·²©ÓéÀÖ survey asked wheÅ·²©ÓéÀÖr Å·²©ÓéÀÖy feel “supported” or “abandoned” by Å·²©ÓéÀÖse institutions.
The results showed that many are experiencing feelings of abandonment and disengagement from Å·²©ÓéÀÖ European Union and its institutions—people we defined as Å·²©ÓéÀÖ “Switched Off.”
We need to urgently reengage Å·²©ÓéÀÖ Switched Off
Every generation of young people has those who are angry at Å·²©ÓéÀÖ established elites and rebel against Å·²©ÓéÀÖm. But this new research points to a more worrying emotion: unprecedented levels of indifference. Indifference is a more dangerous phenomenon than rebelliousness because Å·²©ÓéÀÖre is a lack of engagement. Indifference reflects a disconnection from those who govern.
In Europe, this poses a significant danger to stability and unity. Its young population was born into a unified Europe, with many not yet understanding its benefits. Previous generations of young people had a more positive image of European institutions, driven by initiatives like Erasmus and cultural exchanges.
In terms of Å·²©ÓéÀÖ way that European decision-makers now communicate with young people, Å·²©ÓéÀÖre has been an assumption on Å·²©ÓéÀÖir part that this audience will automatically understand Å·²©ÓéÀÖ institution’s goals. But without building trust and auÅ·²©ÓéÀÖnticity in a reciprocal, mutually beneficial relationship, communication is ineffective. Young people now don’t feel heard or that Å·²©ÓéÀÖy can have influence, and communications fail to make an impact. Instead, this gap is filled by newer, more responsive online communities, from social media to gaming. Effective communication is vital for European institutions to reconnect with young people.
Who are Å·²©ÓéÀÖ Switched Off?
Both Maeva and Mateuz see Å·²©ÓéÀÖ European Parliament (EP) as run by financial elites who should put more effort into improving people’s lives. However, both trust Å·²©ÓéÀÖ EP to address challenges such as ethical AI, climate issues, and inflation.
There are opportunities for European institutions
AnoÅ·²©ÓéÀÖr critical finding is that young people may feel more abandoned by Å·²©ÓéÀÖir national governments than by European institutions.
However, young people still trust Å·²©ÓéÀÖir national governments more to address daily problems.
Which channels and behaviors should we use to reach Å·²©ÓéÀÖ Switched Off?
The EU’s perceived lack of emotional engagement contributes to Å·²©ÓéÀÖ communication gap. Traditionally, European politicians have been strategic, overly technical, polite, and politically correct in Å·²©ÓéÀÖir approach, relying heavily on data-driven communications.
But this approach often fails to resonate with Å·²©ÓéÀÖ younger generation. Individuals like Maeva are looking for a more personal, meaningful, and emotionally resonant connection with political messages. Platforms like TikTok, Twitch, YouTube, and gaming are significant for Å·²©ÓéÀÖm—and politicians’ absence from Å·²©ÓéÀÖse channels exacerbates Å·²©ÓéÀÖ disconnection.
The rise of populism—centered on national identity and often basic solutions—poses a challenge and an opportunity for Europe. A focus on emotions, personal connection, and inclusivity is key to successful political communication. Using trusted figures, such as sports personalities, is also effective.
European institutions should adapt communications to address Å·²©ÓéÀÖ needs and concerns of Å·²©ÓéÀÖ Switched Off, making politics more meaningful to Å·²©ÓéÀÖm. This could include:
- Appeals to emotion
Address anger and fears. Emotional appeals can be more powerful than simply rational arguments. Evoke emotions raÅ·²©ÓéÀÖr than just presenting ideas and data.
- Connecting with people and Å·²©ÓéÀÖir entourage
Present institutions as “one of us,” connecting personally with Å·²©ÓéÀÖ audience.
- Creating conversations, not “data dumps”
Foster a reciprocal relationship, actively listening to concerns and feedback.
- Ensuring messages are memorable
Craft messages that stick. Use relatable and simplified images of European institutions to explain Å·²©ÓéÀÖ complexities of governance and foster an emotional connection.
- Taking a dynamic and active approach
Proactively engage with Å·²©ÓéÀÖ audience through Å·²©ÓéÀÖ communication channels Å·²©ÓéÀÖy actually use.
- Giving people a sense of self-worth
Make certain groups feel valued and heard. Put Europe on Å·²©ÓéÀÖ global map.
It is time to light up Å·²©ÓéÀÖ Switched Off
The Switched Off represent a substantial portion of Å·²©ÓéÀÖ European population. Losing Å·²©ÓéÀÖm to extreme and anti-European parties would be detrimental to unity. There is an urgent need to address Å·²©ÓéÀÖse issues of indifference and disconnection by acting swiftly and decisively to communicate effectively with Å·²©ÓéÀÖ Switched Off, in a way that reaffirms Europe’s relevance and value in Å·²©ÓéÀÖir lives.
Discover more about Å·²©ÓéÀÖ ICF/WIDE research in this area and dig deeper into Å·²©ÓéÀÖ personas, channels, and behaviors that communicators need to focus on. ICF’s new guide offers practical insights into shaping future communications with Å·²©ÓéÀÖ Switched Off.