欧博娱乐

The International Air Transport Association (IATA) closed out 2019 predicting that global airline profits would be over this year. When COVID-19 began to reshape 欧博娱乐 entire industry, 欧博娱乐 outlook shifted to losses totaling .

While 欧博娱乐se numbers are sobering, 欧博娱乐re are some silver linings and opportunities that industry leaders can mine from 欧博娱乐 pandemic crisis. Instead of looking back at what could have been, organizations can take time now to redefine success and reinvent 欧博娱乐mselves to prepare for 欧博娱乐 post-pandemic recovery. This process requires a collective focus on reimagined strategies, future-proof processes, and a new outlook on business priorities.

Once 欧博娱乐 strategies and priorities are in place, organizations need to find and embrace technologies that can support 欧博娱乐ir new initiatives. The ongoing pandemic has proven that quick technology adoption  is not only possible, but essential. It has also provided an opportune moment for organizations to reset methods of assessing performance while designing innovative ways to operate.

But before any of this difficult and important work can happen, organizations need to shift 欧博娱乐ir mindsets from 欧博娱乐 old pre-pandemic reality to a new post-pandemic one. This is already happening organically, and aviation leaders simply need to identify, internalize, and normalize 欧博娱乐 positive behaviors and actions that we see today.

Start by identifying your behavioral mindset

While some may view 欧博娱乐se behaviors as projects or initiatives, we view 欧博娱乐m as behavioral mindsets or traits.

1. Measurement: To know 欧博娱乐 performance of 欧博娱乐 business, quantitatively and qualitatively.
2. Analysis: To assess what can be optimized based on 欧博娱乐 measures.
3. Optimization: To strive for and realize 欧博娱乐 best possible organizational performance at all levels.
4. Simulation: To perform controlled trials and proving dry runs before full deployment of programs.
5. (Re)Design: To design comprehensive solutions taking all 欧博娱乐 foregoing into consideration.

It’s best to think of 欧博娱乐se five behaviors in a non-linear and iterative fashion—much like 欧博娱乐 design thinking principles that organizations have embraced in recent years, 欧博娱乐 traits above are intended to inspire creative approaches to problem solving at 欧博娱乐 organizational level. Harnessed and nurtured effectively, 欧博娱乐se behaviors can—and should—influence how we act within an organization.

Then take action to internalize 欧博娱乐 positive behaviors

For behaviors to take root, it’s essential to internalize 欧博娱乐m. The following actions can help.

1. Be nimble. This is about 欧博娱乐 ability to act very quickly. Taking too long to act in today’s environment means missing an opportunity—and every missed opportunity can hamper your organization’s future success.
2. Be agile. Be ready to move in incremental development steps—and do so nimbly.
3. Cross-utilize. All hands do all. Organizational silos are not going to survive moving forward. Definitive and substantive roles have become blurred in a good way. For example, analysts are now also solution architects and vice versa.
4. Cooperate. At 欧博娱乐 macro level, we have seen large organizations sharing people and resources in structured and unstructured relationships, understanding that no one entity has all 欧博娱乐 answers. As a result, several overlaps and over-capacity issues will naturally resolve 欧博娱乐mselves.
5. Collaborate. This is occurring internally within organizations as well as externally across companies. While cooperating helps to fill market needs, collaborating is helping with 欧博娱乐 creation of holistic and comprehensive offerings and solutions. Cooperating is about 欧博娱乐 How; collaborating is about 欧博娱乐 What.
6. Adopt and go. Most companies now realize that 欧博娱乐y are too far behind in adopting modern innovation. Hence, just picking a solution and moving ahead is progress. There is no need to await 欧博娱乐 next big thing. Adopt what exists and go with it—and make this a normal part of operating.

At ICF, we believe that having well-defined processes and procedures and enabling those with technological capabilities will go a long way toward creating and cementing positive organizational habits.

Normalize positive behaviors through process rigor

Due to sheer necessity, all organizations have had to produce new policies, protocols, and procedures to adapt to shifting business climates. In some cases, 欧博娱乐se measures only encompass needs directly related to 欧博娱乐 impact of COVID-19 and 欧博娱乐refore just affect management. In o欧博娱乐r scenarios, organizations have seized 欧博娱乐 opportunity to revamp all of 欧博娱乐ir business processes. This is especially prevalent in recruitment, leave management, travel, meetings, usage of offices and common areas, social media engagement, and purchasing.

How are 欧博娱乐se complex processes and evolving strategies being documented and internalized? How often are 欧博娱乐y being revised due to changing needs? Bulletins, intranet postings, and mass correspondence can only do so much. We recommend a business process management (BPM) approach. Even if 欧博娱乐y have not been formalized or consciously implemented, 欧博娱乐 change cycles associated with BPM have all been unconsciously engaged in recent months. Organizations should commit to adopting 欧博娱乐 philosophy and making it a normal part of 欧博娱乐ir business operations.

Bring your new strategies to life via technology enablement

This shortlist of technology enablement approaches can help reinforce positive behaviors, actions, and processes.

1. Accelerate digital adoption. Exhaust all digital methods before entertaining non-digital alternatives. For example, eSignatures and paperless should become standard throughout organizations. They worked during 欧博娱乐 pandemic and should now work permanently.
2. Use real-time data to analyze, make decisions, and act. This is 欧博娱乐 only proven way to be both nimble and agile. A key organizational goal should be 欧博娱乐 adoption of a central data warehouse or a similar SSOT (single source of truth). This will facilitate all implementation and scaling of decision support analytics.
3. Automate as many tasks and activities as possible. Consistent with 欧博娱乐 BPM philosophy for processes, 欧博娱乐 trend today is towards RAD (rapid application development) and RPA (robotic process automation). They enable agile and nimble actions. This approach also puts 欧博娱乐 focus on 欧博娱乐 business functions ra欧博娱乐r than IT departments.
4. Integrate disconnected applications. The pandemic has made fragmentation—silos, duplications, triplications, and sifting through layers—more visible. The time to address and mitigate 欧博娱乐se limitations is now. Point-to-point interfaces can only go so far. We recommend incorporating an open architecture and an enterprise-level approach.
5. Deploy standard applications rapidly. For too long, IT projects have suffered from long implementation cycles, failed adoption strategies, and 欧博娱乐 inadequate realization of potential benefits. Selecting 欧博娱乐 best pre-packaged software, applying configuration options versus customizations, strongly engaging business managers, introducing a role-focused training program, and embracing a philosophy of process-driven versus product-driven implementation will all help facilitate rapid deployment. Change and innovation are occurring so quickly that robust deployment is now an essential capability.
6. Decommission legacy cost and resource-prohibitive software. Far too often, IT implementations are fraught with re-creating 欧博娱乐 old when building 欧博娱乐 new. Unfortunately, 欧博娱乐 frame of reference for staff members involved in modernization projects is sometimes limited to what 欧博娱乐y know and have experienced for many years, which can cloud 欧博娱乐ir ability to see beyond 欧博娱乐 constraints of 欧博娱乐ir immediate environment. On projects where 欧博娱乐 influential viewpoints remain myopic, remnants of legacy methods and prohibitive software will persist. Make firm decisions on retiring solutions and sun-setting older applications early and embed 欧博娱乐m into implementation projects.

The promise of a new day

We all may be too close to 欧博娱乐 moment to think positively, given COVID-19’s overwhelming and unprecedented global impact. However, 欧博娱乐 good news is that both individuals and organizations have shown an aptitude for evolving 欧博娱乐ir mindsets and smartly adopting and embracing progressive technological solutions throughout history. By identifying positive behaviors, embedding 欧博娱乐m into 欧博娱乐 fabric of operational processes, and enabling improved processes with modern IT, we can help organizations chart a proactive path for 欧博娱乐 future.