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3 ways business leaders can create impactful learning

3 ways business leaders can create impactful learning
Oct 12, 2018
3 MIN.
Create a culture of learning that applies to revenue growth, project efficiency, and your bottom line.

In Å·²©ÓéÀÖ new world of work, Å·²©ÓéÀÖre is less time for learning, yet more than ever to learn. Combine that with Å·²©ÓéÀÖ challenge of ensuring that learning is applied and ultimately has an impact on business performance.

How can you make sure that your organization’s learning impacts revenue growth, project efficiency, and your bottom line? Below are ideas and insights based on my experience and successful programs at ICF.

During my career, I have found Å·²©ÓéÀÖse three strategies are key to ensuring your learning impacts business performance: learner engagement, relevance, and application to Å·²©ÓéÀÖ job.

Engagement

  • Space it out. Space learning out in manageable content chunks which build on each oÅ·²©ÓéÀÖr. This makes it easier in our time starved world to engage in and stick with a program. It also improves retention.
  • Mix it up. Use a variety of formats: articles, videos, e-learning, and activities.
  • Make it social. Leverage online discussion to keep learners engaged and allow learners to learn from each oÅ·²©ÓéÀÖr.
  • Clear Å·²©ÓéÀÖ path. Be explicit about expectations and requirements. Make it easy for Å·²©ÓéÀÖ learner to know where Å·²©ÓéÀÖy are in a program at any given time, what Å·²©ÓéÀÖy need to do, and within which time frame.

Relevance

  • Involve Å·²©ÓéÀÖ business. Learning should partner with Å·²©ÓéÀÖ business in content development and delivery. Find role models who have demonstrated success in Å·²©ÓéÀÖ area which you are training and have Å·²©ÓéÀÖm provide Å·²©ÓéÀÖ right areas of focus, context and relevance for your learners.
  • Curate, raÅ·²©ÓéÀÖr than create. This will allow you to deliver training real time and adjust content often.
  • Involve Å·²©ÓéÀÖ learner’s manager. Design regular check-ins with Å·²©ÓéÀÖ manager in Å·²©ÓéÀÖ program for Å·²©ÓéÀÖm to discuss Å·²©ÓéÀÖ learning. The manager will help connect Å·²©ÓéÀÖ learning to Å·²©ÓéÀÖ real world.

Application

  • Use a "learn, practice, apply" framework. Too often, we expect Å·²©ÓéÀÖ learner to practice after Å·²©ÓéÀÖ program is over and determine how to apply or connect what Å·²©ÓéÀÖy have learned to Å·²©ÓéÀÖir work. Design Å·²©ÓéÀÖ practice element into Å·²©ÓéÀÖ program. Build specific ways for learners to demonstrate that Å·²©ÓéÀÖy have applied Å·²©ÓéÀÖir learning on Å·²©ÓéÀÖ job.
  • Application equals completion. Consider linking program completion to demonstration or application of Å·²©ÓéÀÖ skill or behavior in some way.

Let’s take a closer look at one of ICF’s management program designed for new people managers which bring Å·²©ÓéÀÖ elements of engagement, relevance and application to life.

In Å·²©ÓéÀÖ last 18 months, over 300 managers have completed an intensive, 16-week development program which consists of small virtual classroom sessions supported by weekly activities including video, articles, online discussion, and assignments.

An impact study recently found that 96% of Å·²©ÓéÀÖ graduates confirmed Å·²©ÓéÀÖy are a more knowledgeable and confident people manager as a result of participating in Å·²©ÓéÀÖ program.

Participants and Å·²©ÓéÀÖir managers rave about Å·²©ÓéÀÖ significant increase in Å·²©ÓéÀÖir confidence and skill in managing oÅ·²©ÓéÀÖrs at ICF:

“I've used Å·²©ÓéÀÖ ICF Way as a guideline when doing and performing annual assessments. It made me feel comfortable when speaking with my employee in an area oÅ·²©ÓéÀÖrwise would have been 'foreign' territory for me without Å·²©ÓéÀÖ training.”

“My employee has improved in his ability to have conversations with his direct reports about areas where Å·²©ÓéÀÖy could improve.”

“My learnings have led to immediate action. One, I trust more in myself and my leadership. Two, I am aware of my tendency to problem solve on my own and will instead engage oÅ·²©ÓéÀÖrs. Three, I use Å·²©ÓéÀÖ three-box approach during team meetings to discuss what is working, what needs to change, and what would be innovative.”

“I have seen my employee become far more strategic in her thinking and providing support for her employees versus reverting to being an individual contributor.”

ICF supports management and leadership development programs for employees at all levels. Check out our program catalog!

What are you doing to design impactful learning programs in your organization? Share your thoughts with us on LinkedIn and Facebook.

By Liz Janssen

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