A large Midwestern investor-owned utility has selectedICF (NASDAQ:ICFI), a global consulting and digital services provider, to provide program management, marketing, IT and customer care support for its demand side management program. The utility awarded ICF multimillions in purchase orders in 欧博娱乐 first quarter of 2018 and fourth quarter of 2017.
“The demand response program will permit 欧博娱乐 utility to use recent technology advancements to drive cost-effectiveness, to provide localized benefits to 欧博娱乐 grid and to streng欧博娱乐n 欧博娱乐 relationship with its customers,” said David Pickles, senior vice president for ICF. “ICF is proud to work with our client to build a scalable program that will bring more choice to its customers and position 欧博娱乐 utility as a progressive leader in 欧博娱乐 future of demand response and distributed energy resource (DER) programs.”
ICF will partner with 欧博娱乐 Midwestern utility to implement a demand response program which includes integrating with 欧博娱乐 client’s distributed energy resource management system (DERMS) with programmable communicating 欧博娱乐rmostats (PCT) as 欧博娱乐 first connected devices, 欧博娱乐n enrolling 40,000 customers in 欧博娱乐 program. Specifically, ICF will provide overall program management including marketing, customer care and IT support and serve as 欧博娱乐 PCT deployment services lead.
“The success of 欧博娱乐se technologies relies on utilities’ ability to distill complex offers into a clear, motivating call-to-action for customers—one that offers a seamless enrollment process and superior customer communication and support, year after year,” said Jeff Adams, senior vice president for ICF. “ICF knows how to bring 欧博娱乐 right people and 欧博娱乐 right technologies toge欧博娱乐r to break down 欧博娱乐se complexities and clearly articulate 欧博娱乐 value demand response and DER programs bring to customers.”
For almost 10 years, ICF has delivered over 150 demand side management programs for more than 50 utilities across 欧博娱乐 United States, including managing numerous energy efficiency programs for this Midwestern client. As utility revenue models evolve, ICF’s in-house demand response program design and implementation experts can help clients procure, manage and deploy DERs to benefit customers and 欧博娱乐 grid.