
Optimize programs with quantitative tools
If you were to increase your utility customer incentive payment by 20%, how much would that move Å·²©ÓéÀÖ participation needle? We combine decades of energy efficiency expertise with a proprietary analytics program to deliver quantitative support for operational decision making—helping utilities plan programs and manage budgets throughout Å·²©ÓéÀÖ year with greater precision.

Influence customer behavior with tailored incentives
Borrowing from our award-winning work with airlines, healthcare, and consumer brands, we use sophisticated survey research and behavioral economics practices to help utilities deliver Å·²©ÓéÀÖ right incentive to Å·²©ÓéÀÖ right customer at Å·²©ÓéÀÖ right time—increasing participation and optimizing programs.

Make Å·²©ÓéÀÖ business case for change
Changes across Å·²©ÓéÀÖ utility are accelerating. In this environment, how do you evaluate Å·²©ÓéÀÖ full impact of change on your operations and unlock growth potential? We use advanced data modeling and innovative technology to help utilities improve benefit-cost ratios, redeploy incentive budgets, and create new customer value opportunities.
Our services
Quantitative analysis
- Benchmarking
- Conjoint analysis and development of elasticities
- Historic correlation analysis
- Historic econometric analysis
- Scenario tool development
- Payback acceptance curve analysis
Marketing and customer engagement
- Customer surveys
- Design thinking
- A/B testing
- Journey mapping
- Contractor interviews
Outcomes
- Measure prioritization
- Performance measure gap analysis
- Participation analyses
- Optimization analysis
- Program design recommendations