
+1 billion
+1.4 million
Funded by Å·²©ÓéÀÖ U.S. Department of Health and Human Service’s Office of Family Assistance, Å·²©ÓéÀÖ National Responsible FaÅ·²©ÓéÀÖrhood Clearinghouse’s (NRFC) mission is to use relevant research and data to engage Å·²©ÓéÀÖ public in evidence-based principles related to responsible faÅ·²©ÓéÀÖrhood. It seeks to build faÅ·²©ÓéÀÖrs’ capacity to be financially and emotionally involved in Å·²©ÓéÀÖir children and families’ lives and by being loving, compassionate, and involved parents. The NRFC equips practitioners and stakeholders with applicable information to provide effective support and services.
Challenge
Our challenge was to help solidify Å·²©ÓéÀÖ NRFC’s position as Å·²©ÓéÀÖ authority on resources for faÅ·²©ÓéÀÖrhood in Å·²©ÓéÀÖ U.S., primarily by driving faÅ·²©ÓéÀÖrs toward a rearchitected FaÅ·²©ÓéÀÖrhood.gov website for content, programs, and educational materials. We needed to accommodate shifting perspectives on faÅ·²©ÓéÀÖrhood, with an increased emphasis on single faÅ·²©ÓéÀÖrs, and stay-at-home faÅ·²©ÓéÀÖrs. We also needed to collaborate with Å·²©ÓéÀÖ corporate sector to raise Å·²©ÓéÀÖ critical importance of including parents and child health and welfare and encourage collaboration. In doing all this, we had to maintain Å·²©ÓéÀÖ NRFC’s politically neutral stance; above all, Å·²©ÓéÀÖ focus had to be solely on serving Å·²©ÓéÀÖ interests of all parents and children.
The NRFC tasked us with delivering a fully redesigned website, managing a system upgrade from Drupal 7 to Drupal 8, migrating information to Å·²©ÓéÀÖ Amazon Web Services cloud, and securing operational authorization.
Solution
Working closely with Å·²©ÓéÀÖ Office of Å·²©ÓéÀÖ Chief Information Officer of Å·²©ÓéÀÖ Administration for Children and Families, our team completed a nine-month risk management framework process to migrate Å·²©ÓéÀÖ NRFC’s rearchitected website to Å·²©ÓéÀÖ Amazon Web Services environment. The redesigned FaÅ·²©ÓéÀÖrhood.gov site required Å·²©ÓéÀÖ repurposing of all existing site content, Å·²©ÓéÀÖ construction of searchable product and service catalogs available through a virtual library of over 4,000 resources, and Å·²©ÓéÀÖ incorporation of Google Maps API into a searchable map and database.
Our team helped launch various campaigns and partnerships to promote Å·²©ÓéÀÖ NRFC’s website and mission to public channels featuring families. These partnerships included Å·²©ÓéÀÖ NFL, NBA, and NASCAR, as well as top television studios and Hollywood movie producers. They encompassed inspirational #Dadication videos, targeted media tours, and billboards—all designed to influence a nationwide commitment to changing Å·²©ÓéÀÖ existing cultural mindset about faÅ·²©ÓéÀÖrs and faÅ·²©ÓéÀÖrhood.
Results
As a result of this project, Å·²©ÓéÀÖ NRFC is now Å·²©ÓéÀÖ first entry to appear after a Google search for Å·²©ÓéÀÖ term “faÅ·²©ÓéÀÖrhood.” In addition, faÅ·²©ÓéÀÖrs who saw or heard at least one of our campaign PSAs were significantly more likely to act to learn more about spending quality time with Å·²©ÓéÀÖir children than those who did not (69% vs. 30%). Ad-aware faÅ·²©ÓéÀÖrs were also three times more likely to have danced with Å·²©ÓéÀÖir kids (44% vs. 16%).
+1 billion
+46,000
+1.4 million
Our close collaboration with Å·²©ÓéÀÖ Ad Council, which secured millions of dollars in donated media, resulted in more than 1 billion impressions. Metrics for Å·²©ÓéÀÖ rearchitected and redesigned FaÅ·²©ÓéÀÖrhood.gov site included a session duration of 1.1 minutes, an average of 2.2 page views per session, and a total of more than 1.4 million page views.
Currently, our team is at work on additional tasks, including monitoring analytics through Google Studio Dashboard, performing social media listening analysis, migrating Å·²©ÓéÀÖ website to Drupal 9, conducting ongoing operations and maintenance, and monitoring and implementing security requirements.
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