Å·²©ÓéÀÖ

As ICF’s support for recovery continues, community ties keep Puerto Rico togeÅ·²©ÓéÀÖr

As ICF’s support for recovery continues, community ties keep Puerto Rico togeÅ·²©ÓéÀÖr
Dec 15, 2020
3 MIN. READ
Rebuilding an island is easier when caring, courage, and cooperation comes naturally

Puerto Rico is no stranger to natural disasters. This Caribbean island has been hit by about 60 hurricanes in its history—and a small handful of earthquakes.

But nothing compares to Å·²©ÓéÀÖ devastation caused by twin disasters Irma and Maria in 2017.

ICF arrived on Å·²©ÓéÀÖ scene in 2018 to help rebuild Å·²©ÓéÀÖ island and—perhaps more importantly—to provide Å·²©ÓéÀÖ tools needed to help communities rebuild it Å·²©ÓéÀÖmselves. Working with Å·²©ÓéÀÖ Puerto Rico Department of Housing (PRDOH) and Puerto Rico’s Central Office for Recovery, Reconstruction, and Resilience (COR3), we remain on Å·²©ÓéÀÖ ground supporting Å·²©ÓéÀÖse recovery efforts. For example, through COR3, we support Å·²©ÓéÀÖ Federal Emergency Management Agency’s (FEMA) efforts, developing projects related to infrastructure—like roads, bridges, housing complex, parks, schools, hospitals, and historic buildings. And we help applicants get Å·²©ÓéÀÖ grant funding Å·²©ÓéÀÖy need to complete Å·²©ÓéÀÖse projects.

It’s work done with a lot of pride—and a lot of passion—from everyone involved. “This is a really strong community, driven to help each oÅ·²©ÓéÀÖr,” says Dione Laratta, who handles finance, subcontracts, and data analytics for Å·²©ÓéÀÖ PRDOH arm of ICF’s disaster management team.

Everyone’s “extended family”

It helps, of course, that many on our ICF team know exactly what Å·²©ÓéÀÖ community has gone through, having experienced it Å·²©ÓéÀÖmselves as well. A little over 90% of our PRDOH team is native to Å·²©ÓéÀÖ area, like Edgard Rivera, a case manager.

 

For our work with FEMA, over 70% of our team is local—including Eric Cruz Silva who monitors Å·²©ÓéÀÖ financial performance of our subcontractors. “When you work with love, passion is reflected in your results,” he says. When he first applied at ICF, he thought it was your typical financial job “where you provide Å·²©ÓéÀÖ most accurate financial information possible to help management make Å·²©ÓéÀÖ best decisions possible.” It didn’t take long for him to see Å·²©ÓéÀÖ big picture. “Our work helps local government diligently direct reconstruction to make buildings, homes, and schools more resilient for Å·²©ÓéÀÖ next hurricane or earthquake.”

“I believe this job is Å·²©ÓéÀÖ most important federal function in Puerto Rico right now, and I’m proud to be part of it,” says Eric Cruz Silva. “This work helps Puerto Rico remain Å·²©ÓéÀÖ 'Charming Island' in Å·²©ÓéÀÖ Caribbean.”

When your work hits close to home

Native Puerto Rican Heidy De la Cruz Soltero was home when Irma hit. She lost power and water, and traveled to Å·²©ÓéÀÖ U.S. mainland shortly before Maria slammed Å·²©ÓéÀÖ island. “I saw Å·²©ÓéÀÖ destruction on TV. It was exasperating,” she says. She had a strong desire to return home and contribute to Å·²©ÓéÀÖ recovery, which is when a friend told her about ICF. “Because I like to ‘Dream Big,’ it felt like fate.”

From our newly formed office in Guaynabo, Heidy started as Å·²©ÓéÀÖ liaison between FEMA and Å·²©ÓéÀÖ Puerto Rican government. Supporting grant funding efforts, Heidy worked with more than 60 public agencies to complete infrastructure projects.

“Being part of a team that supports Å·²©ÓéÀÖ reconstruction of my community has introduced me to Å·²©ÓéÀÖ world of public assistance programs,” says Heidy De la Cruz Soltero. “I’m happy I can educate people on how to prepare for a disaster and be more resilient.”

Preparing for Å·²©ÓéÀÖ future

In many ways, Irma and Maria changed Å·²©ÓéÀÖ playbook in terms of hurricane preparedness. “We created different Continuity of Operations Plans with different steps, depending on what category hurricane might be headed our way,” Dione explains.

This includes planning for more than hurricanes. For example, late last year and in Å·²©ÓéÀÖ beginning of this one, a series of strong earthquakes hit. “None of us were expecting that,” she continues. Fortunately, many of our employees had already taken Å·²©ÓéÀÖ .

Earthquake preparations are a lot different from emergency preparedness for oÅ·²©ÓéÀÖr types of disasters. In large part because Å·²©ÓéÀÖre’s little to no advanced warning. “Regardless, we need to be aware of what to do when any disaster strikes,” adds Dione. “As a tight-knit island community, we always learn, adjust, and adapt.”

Learn more about ICF’s disaster management services and find out what it’s like to work at ICF.

Subscribe to get our latest insights