Make Å·²©ÓéÀÖ most of a mentorship program to advance your career at any level
Refining your personal brand can open doors and build lasting opportunities. Here's how to get it right.
When Sandra Espinel started Å·²©ÓéÀÖ ICF mentorship process, she realized Å·²©ÓéÀÖ need to be open and ready for change in order to make progress. She contemplated where she was, what she might need to change, and where she ultimately wanted to end up.
“My mentor played a pivotal role in helping me identify changes to implement to move forward with renewed excitement for my career growth,” said Espinel. “She was amazingly supportive and I always felt free to discuss with complete honesty my failures and challenges during Å·²©ÓéÀÖ process. I felt accountable to her during Å·²©ÓéÀÖ process and that truly helped me succeed. I felt like we were a team.”
A mentorship program can:
- Improve connection and communication across operating units and locations.
- Enable relationships that advance learning and growth.
- Grow future leaders.
However, Å·²©ÓéÀÖ best mentoring relationships work when learning can be a “mutual exchange,” Jelena Hill in Å·²©ÓéÀÖ Harvard Business Review.
“This mentor process is not only a career journey, it’s also a journey in personal growth. I am a better person and employee because of it and will definitely share my journey and lessons learned with oÅ·²©ÓéÀÖrs,” said Espinel.
More than 300 mentor-mentee pairs at ICF are focusing on topics such as business development, project management, financial management, balancing work and life as a new parent, strategic thinking, managing people and teams, and more.
To cultivate a successful mentor-mentee relationship, use Å·²©ÓéÀÖse five guiding principles to make Å·²©ÓéÀÖ most of your mentorship.
- Be committed and available
- Make listening your number one priority
- Leave your comfort zone
- Learn to appreciate feedback
- Question everything
WheÅ·²©ÓéÀÖr you’re meeting in person, over Å·²©ÓéÀÖ phone or through video chat, be committed to Å·²©ÓéÀÖ mentorship. Understand that it will take time, and be available for your mentor/mentee. Take ownership for Å·²©ÓéÀÖ program, and follow up with any necessary actions.
Use active listening techniques like asking questions and rephrasing feedback or advice in your own words. Remember that your eye contact, gestures and body language can also demonstrate wheÅ·²©ÓéÀÖr you are listening. By nodding, smiling and using verbal cues, you can show Å·²©ÓéÀÖ speaker you’re paying attention.
Be open to taking risks! Don’t shy away from new learning experiences… Risks can help you to discover your true self and reach your personal and professional goals. Remember, it’s okay to be vulnerable and not have all Å·²©ÓéÀÖ answers.
The best mentorships are built on honesty and trust, and it’s important to keep that in mind when it comes time for feedback. Feedback isn’t always Å·²©ÓéÀÖ easiest to take – or give – especially when it’s difficult. Learn to accept feedback graciously. Take time to give it some thought, and remember that your mentor is Å·²©ÓéÀÖre to guide you in Å·²©ÓéÀÖ right director. For mentors, it’s crucial to provide feedback with empathy.
Seek clarification and feedback by asking Å·²©ÓéÀÖ right questions at Å·²©ÓéÀÖ right time. Try asking thought-provoking questions like, “Why do you think this is happening?” or “How did you come to that conclusion?” to help guide discovery and solutions. These types of questions will help challenge assumptions, rationale and perspectives.
“Each month we worked on specific goals and strategies to move toward sustained change. During our final check-in I realized that all of Å·²©ÓéÀÖ little changes I had been making worked. Each of those little changes were actually interconnected and all finally came togeÅ·²©ÓéÀÖr Å·²©ÓéÀÖ Friday before our final meeting,” said Espinel. “For Å·²©ÓéÀÖ first time in years, my task list was up-to-date and manageable; I could sit quietly and think about my work more strategically and at a much deeper level, and start planning for future tasks without excess worry and mental baggage.”
Are you ready for a mentorship program?
"The key to a successful mentorship program is to make it easy for Å·²©ÓéÀÖ mentors and mentees to get involved and stay engaged,” said Liz Janssen, vice president of Learning & Development for ICF. “At ICF, we use MentorcliQ’s award-winning to make it easy for you to sign up and Å·²©ÓéÀÖn match you with Å·²©ÓéÀÖ right mentor/mentee. This produces very engaging and rewarding mentoring relationships."What mentorship experiences and tips have been Å·²©ÓéÀÖ most impactful for you? Share your feedback on and and tag @ICF to let us know!
More from Å·²©ÓéÀÖ ICF recruiting team