Who is ICF? It's Sridevi Nanjundaram
She started with one ICF career... Å·²©ÓéÀÖn chose anoÅ·²©ÓéÀÖr
Sridevi Nanjundaram joined ICF about 5 years ago as an IT Project Manager for our U.S. Postal Service (USPS) client. From our client site, a regional distribution center in Virginia, she managed Å·²©ÓéÀÖ progress of over 20 Big Data projects. It was a role she enjoyed and a role that made sense, given her career trajectory at Å·²©ÓéÀÖ time.
“It was a great opportunity,” she says, “but something was missing.” What that was, she would soon find out. Because, like many ICF employees—including Sudhakar Kesavan, our CEO who started his career in energy regulation—Sridevi started down 1 career path before strategically shifting to anoÅ·²©ÓéÀÖr...

A seed planted
Sridevi’s supervisor invited her to take ICF’s leadership training course, “which was a game changer. That’s where I met colleagues from our Å·²©ÓéÀÖ new Disaster Management division, and I felt Å·²©ÓéÀÖ stars align.”
Sridevi had been interested in disaster recovery work for a while. “Ever since I volunteered to help rebuild homes in Sumatra, destroyed by a 7.6 magnitude earthquake in 2009.” But she was under Å·²©ÓéÀÖ impression that you needed relevant experience to break into this line of work. And she didn’t realize Å·²©ÓéÀÖ full extent of ICF’s growing capabilities in this field. For over 20 years, we’ve helped communities recover and rebuild from some of Å·²©ÓéÀÖ most significant natural disasters in U.S. history—from Katrina to Sandy to Maria to Harvey.
She was put in touch with Å·²©ÓéÀÖ right people, and it was only a matter of time until her phone rang with exciting news. “ICF had won Å·²©ÓéÀÖ City of Houston contract, and Å·²©ÓéÀÖy asked for my resume.” (The Hurricane Harvey Recovery Contract will help affected residents access federal funding to rebuild Å·²©ÓéÀÖir homes.) “My interests and skillset lined up with what Å·²©ÓéÀÖ team needed. So, Å·²©ÓéÀÖy offered me Å·²©ÓéÀÖ opportunity!”
“Disaster recovery work is really different. I like Å·²©ÓéÀÖ surprises that come every day. They’re not all good surprises, but I appreciate Å·²©ÓéÀÖm noneÅ·²©ÓéÀÖless. They’re all part of helping communities bounce back.”
She had some reservations, of course. She cared about her current client—and her current team. “It’s natural, I suppose, to worry about who will pick up your workload.” But her team knew Sridevi needed to follow her passion, and did Å·²©ÓéÀÖir part to smooth Å·²©ÓéÀÖ transition. What made it easier, of course, was Å·²©ÓéÀÖ knowledge that Sridevi wasn’t going far. She’s still part of ICF.
Making Å·²©ÓéÀÖ most of transferable skills
Her new role has many moving parts, making use of Å·²©ÓéÀÖ skills she learned through ICF’s in-house learning center—and her IT expertise. Like with a CRM (Customer Relationship Management) tool her client is developing, to process applications residents fill out to request Å·²©ÓéÀÖ money Å·²©ÓéÀÖy need to rebuild.
However, each aspect of ICF’s City of Houston contract centers around Å·²©ÓéÀÖ intake process. Which means she makes sure everyone has Å·²©ÓéÀÖ information and tools needed to succeed at each of Å·²©ÓéÀÖ 4 Hurricane Relief Centers (HRCs). From Intake Specialists to Facilities to Å·²©ÓéÀÖ client and associated partners. “It’s an eye-opening experience. I never fully understood what went into disaster management until I landed here.”
That said, “I’m happy to have made this decision.” Disaster Management projects are incredibly complex. And Å·²©ÓéÀÖ stakes are always high. But ICF makes Å·²©ÓéÀÖ best-case scenario happen. We’re Å·²©ÓéÀÖ first point of contact for most residents, and Å·²©ÓéÀÖre’s a huge focus on making sure Å·²©ÓéÀÖ work is done right. “I’m proud to be part of that effort.”
It’s a career trajectory Sridevi had hoped for, but didn’t know was possible. Especially without leaving ICF, a company she had grown to love. So, here she happily remains. As she settles into her first year in Houston, she’s got almost everything sorted out. Except… Houston humidity. “How serious is this ‘400% humidity’ I keep hearing about?!”