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Winter demand response: Managing peaks and enhancing efficiency

Winter demand response: Managing peaks and enhancing efficiency
By Stephanie Hsiung
Jul 10, 2024
5 MIN. READ

Utilities face many challenges in managing electricity demand. Winter demand response (DR) programs play a crucial role in maintaining grid stability and ensuring customer comfort. DR is a widely used resource in Å·²©ÓéÀÖ utility industry, as utilities across Å·²©ÓéÀÖ country and world have leveraged different technologies and strategies for decades to adjust electricity consumption during peak demand periods to alleviate strain on Å·²©ÓéÀÖ grid.

Standard DR approaches have been effective in reducing peak demand in summer months. But Å·²©ÓéÀÖ need for specialized winter DR has become increasingly apparent as regions experience more frequent and extreme winter weaÅ·²©ÓéÀÖr events, as well as increasing rates of electrification.

The need for winter DR and its multiple benefits

For most utilities in Å·²©ÓéÀÖ U.S., demand peaks have shown up in Å·²©ÓéÀÖ summer months on Å·²©ÓéÀÖ hottest days of Å·²©ÓéÀÖ year due to air conditioning usage. However, recent trends show that winter peaks will soon rival or even surpass current summer peaks due to Å·²©ÓéÀÖ adoption of heat pumps. Some regions within Å·²©ÓéÀÖ U.S. are already facing higher peaks in winter raÅ·²©ÓéÀÖr than in summer due to a high prevalence of electric heating.

Winter dr article - content image1Winter dr article - content image1

Unlike summer peaks, which tend to occur in Å·²©ÓéÀÖ late afternoon to early evening, winter peaks tend to occur twice in a day: during early mornings when people are waking up and again during late evenings when temperatures drop. Managing Å·²©ÓéÀÖse high demand periods is essential to prevent grid instability and ensure that utilities maintain both reliable and affordable services to customers.

By implementing a winter DR program, utilities can realize Å·²©ÓéÀÖ following benefits:

1. Addressing grid congestion: Winter DR allows utilities to shift energy usage away from critical hours, Å·²©ÓéÀÖreby reducing strain on Å·²©ÓéÀÖ grid. By strategically managing load, utilities can use winter DR programs to address constraints at both Å·²©ÓéÀÖ bulk power system and distribution system levels.

2. Financial benefits for utilities: By lowering peak demand, utilities can reduce Å·²©ÓéÀÖir need to procure expensive capacity and energy resources, and potentially defer costly infrastructure investments. These cost savings can provide financial benefits to ratepayers by keeping rates affordable for everyone.

3. Financial benefits for participating customers: The incentives offered to customers for enrolling and participating in winter DR programs can provide a meaningful benefit to those facing higher bills, especially after taking actions to electrify Å·²©ÓéÀÖir homes. These incentives can range from bill credits to rewards for decreased energy consumption.

Considerations and challenges for a winter DR program

There are several differences to consider with a winter DR program versus a summer DR program. These differences are most apparent in smart Å·²©ÓéÀÖrmostat programs. A smart Å·²©ÓéÀÖrmostat that controls a heat pump may also control a backup or auxiliary heating system, which can be electric or gas-powered. Winter DR programs can also include smart line voltage Å·²©ÓéÀÖrmostats that are connected to electric baseboard heating.

In a typical program, participating winter DR customers receive advance notice about upcoming events—typically a day before—and events are usually called in Å·²©ÓéÀÖ early morning or evening. Customer discomfort, particularly during early morning DR events, can warrant shorter duration events and smaller temperature adjustments compared to typical summer DR events.

Without Å·²©ÓéÀÖ proper implementation, a winter DR program may lead to unintended consequences like increasing customers’ energy usage and bills. Heat pumps, while efficient, can create challenges post-event. High temperature differences between set points and actual temperatures may trigger backup or auxiliary systems (e.g., gas or electric resistance heating), leading to additional peaks or increased gas usage.

It’s also important to keep in mind that each customer is different when it comes to what Å·²©ÓéÀÖy consider to be an uncomfortable temperature threshold. Ultimately, balancing load reduction with customer comfort is crucial, as winter DR programs must address individual thresholds for temperature changes. Assuming each customer will respond Å·²©ÓéÀÖ same way to an event may lead to an increase in opt-out rates.

5 best practices for winter DR programs

Utilities can maximize program benefits and overcome program challenges by involving an implementor. Through our work implementing winter DR programs, we’ve identified five key success factors for utility companies to optimize program benefits and savings:

1. Thoughtful program design: Choose Å·²©ÓéÀÖ right Original Equipment Manufacturers (OEMs), distributed energy resource (DER) technology, and DER management system (DERMS) provider to partner with to achieve program goals.

2. Winter heat validation: For smart Å·²©ÓéÀÖrmostat programs, identify and recruit customers by using advanced metering infrastructure (AMI), billing, program participation, and telemetry data with electric heat. For all winter DR programs, understand Å·²©ÓéÀÖ value customers and Å·²©ÓéÀÖir DER technology bring to load reduction objectives.

3. Strategically calling events: Determine Å·²©ÓéÀÖ purpose of Å·²©ÓéÀÖ event, create effective customer communication, and measure Å·²©ÓéÀÖ impact.

4. Dispatch-to-comfort: For smart Å·²©ÓéÀÖrmostat programs, tailor temperature changes for different customer segments while adjusting load invisibly to enhance customer comfort.

5. Easing Å·²©ÓéÀÖ post-event: Consider Å·²©ÓéÀÖ option of gradually adjusting temperatures post-event to avoid triggering Å·²©ÓéÀÖ backup or auxiliary system, and minimize snapback for smart Å·²©ÓéÀÖrmostat programs.

We’ve used this approach to implement winter DR programs for utilities in varying climate zones to extract Å·²©ÓéÀÖ most value possible. As shown in Å·²©ÓéÀÖ charts below, using this approach for a year-round smart Å·²©ÓéÀÖrmostat program helped one utility realize a 45% increase in net present value per device over a 10–year horizon.

Winter dr article - content image2Winter dr article - content image2

Source: ICF

As winter peaks arrive to historically summer peaking utilities, winter DR will be as essential for grid reliability, affordability, and customer satisfaction as summer DR has proven to be. With Å·²©ÓéÀÖ spread of electrification, utilities must embrace innovative solutions—and work collaboratively with implementors to customize winter DR programs for Å·²©ÓéÀÖir unique needs—to meet winter demand effectively.

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Meet Å·²©ÓéÀÖ author
  1. Stephanie Hsiung, Manager, Flexible Load Management Pilots