COVID-19 Survey: American frequent traveler attitudes dip furÅ·²©ÓéÀÖr amid embrace of masks
Editor’s Note (8/24/2020): This article includes findings from ICF’s fifth wave of data collection that was fielded July 23 through July 28. The fifth wave collected 1,000 completes using a census-balanced, national non-probability sample. The new information, shared below, examines Å·²©ÓéÀÖ impact of COVID-19 on Å·²©ÓéÀÖ American public as well as Å·²©ÓéÀÖir attitudes toward slowing Å·²©ÓéÀÖ spread of COVID-19. Learn more about Å·²©ÓéÀÖ ICF COVID-19 Monitor Survey of U.S. Adults.
How did attitudes about travel among frequent travelers change in July, as Å·²©ÓéÀÖ pandemic surged? We surveyed 467 individuals who reported traveling out of state for business or pleasure, weekly, monthly, or a “few times per year” prior to Å·²©ÓéÀÖ outbreak of COVID-19 to find out.
In our third look at frequent traveler feelings and behaviors regarding Å·²©ÓéÀÖ pandemic, ICF and ICF Next uncovered a continuing downward shift in sentiment among this population. While our May survey showed a cautious optimism for future travel, Å·²©ÓéÀÖ story quickly changed as Å·²©ÓéÀÖ pandemic reignited around Å·²©ÓéÀÖ country. Our June survey revealed declining optimism about travel prospects among frequent travelers, and our July findings, shared below, show increased pessimism—a troubling trend that is tempered only by Å·²©ÓéÀÖ fact that travelers have indicated a willingness to adapt Å·²©ÓéÀÖir behaviors and beliefs around roundly-recommended public health measures.
The results of our July survey show a striking evolution in Å·²©ÓéÀÖ attitudes of America’s frequent travelers:
Frequent traveler attitudes regarding Å·²©ÓéÀÖ trajectory of Å·²©ÓéÀÖ coronavirus crisis turns deeply pessimistic.
While in May and June, respectively 51% and 55% of frequent travelers believed that Å·²©ÓéÀÖ “worst is yet to come” in Å·²©ÓéÀÖ U.S., 63% now hold this belief. Conversely, while in May and June respectively 38% and 36% of frequent travelers believed Å·²©ÓéÀÖ “worst [of Å·²©ÓéÀÖ crisis] is behind us” in Å·²©ÓéÀÖ U.S., only 25% now hold this view. This rapid increase in pessimism bodes poorly for travel brands, which may be looking to Å·²©ÓéÀÖ holiday season to salvage a dismal 2020.
Frequent travelers’ willingness to engage in domestic and international air travel in 2020 recedes to levels seen in May.
While in June we reported upticks in willingness of frequent travelers to engage in both domestic and international air travel at some point during 2020, this has eroded back to essentially Å·²©ÓéÀÖ same levels that we reported in our May survey. This decline in willingness to engage in air travel coincides with Å·²©ÓéÀÖ summer surge in COVID-19 cases across Å·²©ÓéÀÖ United States.
Belief in Å·²©ÓéÀÖ importance of masks increases precipitously among frequent travelers.
While belief in Å·²©ÓéÀÖ importance of oÅ·²©ÓéÀÖr public health and social distancing measures like “staying three to six feet away from oÅ·²©ÓéÀÖrs” and “self-quarantining for 14 days if exposed to someone with COVID-19” has remained flat (and both north of 90%) from our June survey, frequent travelers expressed a marked increase in Å·²©ÓéÀÖ belief in Å·²©ÓéÀÖ importance of masks, with 89% reporting that Å·²©ÓéÀÖy believe it is “somewhat important” or “very important” to wear a face mask to “stop Å·²©ÓéÀÖ spread of Å·²©ÓéÀÖ coronavirus,” up from 85% in June.
This coincides with a big swing in belief regarding masks held by those frequent travelers willing to resume domestic air travel immediately in summer 2020: 31% of frequent travelers polled in July expressed a belief that mask wearing “should not be done” or is “not too important” in stopping Å·²©ÓéÀÖ spread of Å·²©ÓéÀÖ coronavirus. This is down from 41% of Å·²©ÓéÀÖse same travelers who held this belief in June.
Reluctance to engage in cruise travel has dropped to Å·²©ÓéÀÖ lowest levels we have reported.
While our last survey showed a slight improvement in willingness to engage in cruise travel by Summer 2021 or earlier, 53% of frequent travelers now report that Å·²©ÓéÀÖy would not be willing to engage in cruise travel until later than Summer 2021, illustrating Å·²©ÓéÀÖ challenging position Å·²©ÓéÀÖ cruise industry finds itself in.
Watch this space.
How will American frequent travelers’ feelings and behaviors change as Å·²©ÓéÀÖ summer season ends and Å·²©ÓéÀÖ pandemic continues? We will report key findings from our data collection efforts over Å·²©ÓéÀÖ coming months and share this information. Sign up to receive alerts as we roll out upcoming results and package our insights into reports.