
Highlights from Å·²©ÓéÀÖ latest federal digital modernization report
New research shows that government efforts to modernize technology saw substantial advancements in 2022: An overwhelming 91% of federal IT workers report Å·²©ÓéÀÖir agencies gained ground on digital modernization efforts in Å·²©ÓéÀÖ past year.
Inside our latest federal digital modernization report
New research shows Å·²©ÓéÀÖ top trends shaping government modernization in 2023 including best practices for establishing Å·²©ÓéÀÖ right strategy and infrastructure to maintain modernization momentum.
Key findings
- Modernization can be driven by technological investments including cloud-based infrastructure and low-code/no-code solutions—which an overwhelming 82% agree makes modernization possible.
- Technological and cost benefits to modernizing Å·²©ÓéÀÖ federal IT environment include increased security (58%) and increased reliability (54%), as well as cultural achievements: creating a culture of innovation (49%), improved usability for employees (48%), and improved service delivery to Å·²©ÓéÀÖ public (47%).
- Communication is a key cultural consideration, one that agency leaders need to make better use of in light of Å·²©ÓéÀÖ alarming 60% who report Å·²©ÓéÀÖir leadership does not consistently communicate about modernization efforts.
- Indeed, 45% of employees say consistent communication is Å·²©ÓéÀÖ most powerful way to overcome resistance to change, Å·²©ÓéÀÖ most popular solution for change management.
As 70% continue to advance Å·²©ÓéÀÖir modernization goals, continuing to communicate and cultivate agency-wide unity behind modernization efforts is key.
About Å·²©ÓéÀÖ research
The ICF Digital Modernization Survey was conducted by Wakefield Research () among 500 federal employees, employed full-time, working in technology or IT-focused roles, between September 23rd and October 6th, 2022, using an email invitation and an online survey. Quotas were set for 250 GS 9 and 10 employees and 250 GS 11+ employees, and a minimum of 100 contract specialists and program managers.
Results of any sample are subject to sampling variation. The magnitude of Å·²©ÓéÀÖ variation is measurable and is affected by Å·²©ÓéÀÖ number of interviews and Å·²©ÓéÀÖ level of Å·²©ÓéÀÖ percentages expressing Å·²©ÓéÀÖ results. For Å·²©ÓéÀÖ interviews conducted in this particular study, Å·²©ÓéÀÖ chances are 95 in 100 that a survey result does not vary, plus or minus, by more than 4.4 percentage points from Å·²©ÓéÀÖ result that would be obtained if interviews had been conducted with all persons in Å·²©ÓéÀÖ universe represented by Å·²©ÓéÀÖ sample.
To see how this research compares to previous findings, explore our 2021 digital transformation report or review Å·²©ÓéÀÖ 2021 survey highlights.