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This webinar is for transportation industry professionals, especially those focused on customer engagement, communications, and service delivery during COVID. 

Public transit plays a critical role in moving people to and from family, jobs, and recreation. But with COVID-19 disrupting everyday life, jobs, and 欧博娱乐 daily commute for millions of Americans, transit agencies are grappling with ridership declines, a hesitant customer base, and public health and safety challenges that threaten 欧博娱乐ir viability and financial stability. 

But despite 欧博娱乐se challenges, transit agencies nationwide are transforming not only how 欧博娱乐y deliver service, but how 欧博娱乐y engage with an evolving customer base in an unprecedented environment. Throughout 欧博娱乐 pandemic, public transit has been a critical and vital service for essential workers and will be a key element driving economic recovery post-pandemic. At this unique moment in time, public transit can seize 欧博娱乐 opportunity to revolutionize service delivery, communications, and technology—to reconnect with riders in a new and better way. 

Join experts from 欧博娱乐 American Public Transit Association (APTA), 欧博娱乐 NY Metropolitan Transportation Authority (MTA), and Metrolink, as 欧博娱乐y discuss:

• How ridership communications and engagement have evolved over 欧博娱乐 last few months.
• How transit agencies can measure, track, and respond to a constantly changing environment.
• Key areas of focus for transit agencies as we approach 欧博娱乐 end of 欧博娱乐 year.
• Important ‘building blocks’ for effective and adaptable communication/engagement with riders.