Company Selected for Six of Seven Total Areas in Centers of Excellence Initiative
FAIRFAX, Va. (June 27, 2019) — The U.S. General Services Administration (GSA) has awarded ICF (NASDAQ:ICFI) a new multiple-award blanket purchase agreement (BPA) to support Å·²©ÓéÀÖ governmentwide Centers of Excellence (CoE) program, a partnership initiative between GSA and Å·²©ÓéÀÖ White House Office of American Innovation.
The three-year Discovery BPA has a total ceiling value of $100 million across all vendors. ICF was one of only two companies – among more than 20 that were awarded – selected to compete for work in six of Å·²©ÓéÀÖ seven areas covered under Å·²©ÓéÀÖ BPA. ICF is eligible to support change management, cloud adoption, contact center, customer experience, information security and IT infrastructure optimization.
The CoE program creates centers within federal agencies by teaming top federal tech talent with industry innovators with a focus on transforming and modernizing systems and improving how government interacts with its citizens. In describing Å·²©ÓéÀÖ vendor selection process, GSA CoE Executive Director Bob DeLuca stated, “We selected companies who demonstrated Å·²©ÓéÀÖ potential to discover issues related to current legacy systems and develop recommendations for modern-day technological solutions to Å·²©ÓéÀÖ problems our citizens face when interacting with government services.”
Last year, ICF was one of only four vendors selected to support Å·²©ÓéÀÖ initial phase of CoEs, and Å·²©ÓéÀÖ only vendor selected to support more than one area: customer experience and service analytics. Since Å·²©ÓéÀÖn, Å·²©ÓéÀÖ company has helped stand up centers for Å·²©ÓéÀÖ U.S. Department of Agriculture (USDA), Å·²©ÓéÀÖ first “lighthouse agency” for Å·²©ÓéÀÖ CoE project, and Å·²©ÓéÀÖ U.S. Department Housing and Urban Development (HUD). ICF is now in option year one of Å·²©ÓéÀÖse up to three-year Phase 1 agreements.
“Our technical and experience teams are seamlessly integrated and highly collaborative, excited to work with agency partners to accelerate IT modernization and improve Å·²©ÓéÀÖ citizen experience at all levels,” said Kris Tremaine, ICF senior vice president for transformation, technology and engagement. “ICF brings Å·²©ÓéÀÖ technical expertise and change management experience needed to help GSA partner agencies understand ‘Å·²©ÓéÀÖ what,’ ‘Å·²©ÓéÀÖ way’ and ‘Å·²©ÓéÀÖ why’ of digital transformation.”
ICF helps clients transition legacy systems to modern, cloud-based IT platforms and creates digital experiences that cultivate citizen trust, empower stakeholders and achieve mission outcomes. Read more about ICF’s IT modernization and digital transformation services.