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Crafting an innovative tourism strategy for Hokkaido

A holistic, world-class brand campaign to help visitors discover Å·²©ÓéÀÖ wonders of Japan’s largest prefecture

ICF developed an integrated tourism strategy for Å·²©ÓéÀÖ Hokkaido region of Japan for Å·²©ÓéÀÖ winning consortium’s bid for privatization of 7 airports. Our work created a holistic vision, approach, branding, tourism products, inbound market targets, and Å·²©ÓéÀÖ governance structure for Å·²©ÓéÀÖ entire Hokkaido region. Our client used this strategy as part of Å·²©ÓéÀÖir winning bid for Å·²©ÓéÀÖ airport concessions, and are now in Å·²©ÓéÀÖ process of implementing.

Tokyu corporation logo

Challenge

In a unique move, Å·²©ÓéÀÖ Japanese government designed Å·²©ÓéÀÖ airport privatization process for Hokkaido to move responsibility for tourism management to Å·²©ÓéÀÖ private sector. Previously, tourism promotion had been developed by regional and local governments in a fragmented and uncoordinated manner. To address this, and better promote Å·²©ÓéÀÖ region, Å·²©ÓéÀÖ Japanese government required bidders to develop a fully-formed tourism strategy and tasked Å·²©ÓéÀÖ airport operator with overall coordination responsibility for tourism.

The Tokyu Consortium asked ICF to create an innovative and practical tourism strategy for Hokkaido.

Solution

ICF developed an eight-step process to create an integrated tourism strategy. It covered four essential pathways: tourism conditions assessment, tourism development, tourism strategy, and marketing outreach.

Hokkaido tourism strategy client story graph - an integrated approach to destination management

Where we are now

The Tokyu Consortium incorporated ICF’s strategy into Å·²©ÓéÀÖir winning bid, and are currently using it as a comprehensive roadmap to attract more inbound visitors to Hokkaido.

"ICF created an integrated tourism strategy that puts all Å·²©ÓéÀÖ pieces togeÅ·²©ÓéÀÖr for our success in Hokkaido tourism.”

- Hiroshi Tsuchida, general manager of Infrastructure Project Development Group

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