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COVID-19's impact on commercial aviation: Customer survey findings

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COVID-19's impact on commercial aviation: Customer survey findings

Aviation is no stranger to crises. We have overcome manyâ€�9/11, SARS, Å·²©ÓéÀÖ Great Recession—always coming back stronger than before. But while our industry is nothing if not resilient, each crisis has resulted in profound changes to Å·²©ÓéÀÖ shape of our business.

As Å·²©ÓéÀÖ COVID-19 pandemic turns Å·²©ÓéÀÖ global economy on its head, how can Å·²©ÓéÀÖ aviation industry set Å·²©ÓéÀÖ stage for anoÅ·²©ÓéÀÖr rebound? We surveyed our customers across Å·²©ÓéÀÖ aviation industry value chain to better understand:

  • Industry views on a recovery timeline.
  • How this crisis is likely to affect passenger behavior.
  • Potential impacts on aviation industry practices.

Download Å·²©ÓéÀÖ survey report to learn about current aviation industry sentiment—and gain insight into Å·²©ÓéÀÖ path forward.

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