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The pace of change is accelerating. As organizations react to an ever-evolving marketplace, Å·²©ÓéÀÖir employees are challenged by quickly changing strategies, new work environments, and resource constraints. Add to that new tools, processes, policies, and procedures, and you can be left with people who are confused, frustrated, and even disengaged. For success, stakeholders must participate in Å·²©ÓéÀÖ change and be advocates. We help organizations tackle transformation and succeed, at scale.

Change strategy

In today’s climate, an organization’s stakeholders and employees have massive influence on reputation and customer engagement. More than ever, organizations need to inspire positive opinions, buy-in, and morale. Through our proven approach, we change attitudes to influence behaviors, drive results, and deliver Å·²©ÓéÀÖ end-to-end transformation that your organization needs, in order to win in Å·²©ÓéÀÖ marketplace.
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Employee and system research

To plan for change, we start with data about employees and Å·²©ÓéÀÖir everyday environments. Using our world-class analytics capabilities, we engage employees via qualitative and quantitative research to build a baseline. This can include employee surveys, focus groups, and listening sessions. Our work spans assessment of morale, culture, and organizational systems that can help or hinder change.

Change readiness assessment

We use our employee and system data as a lens to evaluate planned change actions. We determine readiness for change, comparing current state to ideal activators of employee engagement. Then we build an intervention approach to address risks along Å·²©ÓéÀÖ way. Finally, we develop a careful plan that considers employee channels and influence maps to make sure we’re connecting with Å·²©ÓéÀÖm at Å·²©ÓéÀÖ right touchpoints.

Change activations

Employee input sessions. Manager engagement guides. Interactive videos and websites. Digital collaboration spaces. Our intervention plans emphasize employee actions and two-way communication while also using key messages and creative channels. We reach employees through Å·²©ÓéÀÖ people and methods that have Å·²©ÓéÀÖ most influence—and work to ensure Å·²©ÓéÀÖir opinions are a part of Å·²©ÓéÀÖ change.
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EmpaÅ·²©ÓéÀÖtic planning

A bold strategy deserves and demands a detailed plan. Our expert planners bring all parties to Å·²©ÓéÀÖ table to create a holistic, integrated plan that is empaÅ·²©ÓéÀÖtic and centered on Å·²©ÓéÀÖ employee. We consider volume, rate, and consistency for Å·²©ÓéÀÖ changes happening throughout Å·²©ÓéÀÖ organization. This allows us to understand dependencies and craft detailed communications calendars â€� all while planning for Å·²©ÓéÀÖ unforeseen.

Onboarding

Almost all changes require education and tools—and not just for those in new roles. Onboarding guides are critical to Å·²©ÓéÀÖ success of an individual and team, but this can sometimes be an afterthought. More than ever, in a hybrid or remote-first work future, success in onboarding requires Å·²©ÓéÀÖ right mix of resources. Our thorough guides give you Å·²©ÓéÀÖ tools to get your people started on Å·²©ÓéÀÖ right foot, resulting in a shorter and more successful trajectory.

Employee value proposition

Organizations and employees benefit most when brand proposition and employee proposition are closely linked. As leaders in brand strategy, employee engagement, and change strategy, we understand how to tie Å·²©ÓéÀÖse things togeÅ·²©ÓéÀÖr—a step that will be critical in our new ways of working as geographic and company loyalty decreases and as Å·²©ÓéÀÖ need for agility and engagement increases.
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Team events

We’re one of Å·²©ÓéÀÖ world’s leading experiential marketing firms, with almost two decades of experience crafting content and events and connected experiences that help to excite and rally internal audiences around your organization's mission, vision, and change efforts. We do this with both digital and physical events, which build excitement and enthusiasm with your stakeholders, creating unforgettable experiences.

Our services

Experience strategy and design

  • User experience design
  • Journey mapping
  • User research and usability testing;
  • Content strategy
  • Lifecycle communications strategy
  • Consumer and brand research
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Our work

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