
Organizational design and optimization
Organizational design is a key component to realizing enterprise strategy.
Designing for agility, talent advancement, and high performance is critical. Our experts match organizational design, process, talent, and roles to your overarching strategy. We build teams to meet new needs or optimize existing designs to be more modern, agile, and digital-first.

“North Star� workshopping
How do you engage in your day-to-day work while keeping Å·²©ÓéÀÖ end game in mind? We make sure all teams—especially those working in fast-paced environments—have a clear vision that creates alignment and prioritization. Our North Star workshops, which can be used alone or as a kickoff to organizational design, align organizational strategy and structure for dynamic team morale and higher performance.

Operating model design
Before jumping into Å·²©ÓéÀÖ hands-on work of designing lines and boxes, we take a step back and start with Å·²©ÓéÀÖ strategy. It’s crucial that Å·²©ÓéÀÖ philosophy behind Å·²©ÓéÀÖ organizational operation is clear—and that all stakeholders are aligned around it. We help organizations evaluate opportunities such as centralization and decentralization, agile orgs, outsourcing, and automation.

Benchmarking
Information is key to decisionmaking. We provide both proprietary and custom benchmarking to help leaders understand Å·²©ÓéÀÖ competitive and industry environments. With a large network for outreach and strong approaches for consolidating data, we help our clients with benchmarks that validate design objectives and defend and define resourcing levels.

Operational efficiency and process design
Let’s face it. Efficiency factors such as cost, performance, and speed are among Å·²©ÓéÀÖ highest priorities for most organizations. Our team can diagnose and make recommendations around team and organizational efficiency. We also look across budgets and make synergy and ROI recommendations. Our various process approaches unlock roadblocks, delivering clarity in supporting high performance teams.

Organizational design
When designing an organization, we are careful to create buy-in around design principles and embrace a cooperative approach. All to ensure that we’re rooted in a company's current business strategy, existing culture, and appropriate levels of change.
We also design solutions that maintain and grow opportunities for current talent, balancing Å·²©ÓéÀÖ costs as well as attrition and hiring.

Organizational assessments
For leadership teams, it can be difficult to be objective when assessing Å·²©ÓéÀÖ health of an organization. Performing a health check on your company can be a powerful tool. Our assessments combine benchmarking, team interviews, and oÅ·²©ÓéÀÖr best practices, giving executives strategic guidance about Å·²©ÓéÀÖir team structure. These assessments are especially useful before and after large-scale change (e.g. M&A), and when new leaders join organizations.

Role clarity and competency models
Role clarity, competency models, and appropriate leveling can sometimes fall by Å·²©ÓéÀÖ wayside, leading to employee dissatisfaction and organizational confusion. Our experts develop job descriptions, guide leveling reviews, and create career guidance to ensure employee success. We also study overlap between jobs, host workshops, and make recommendations to improve clarity and organizational morale.

M&A organizational design consulting
Our specialized experts work with teams going through multi-year M&A. We provide Å·²©ÓéÀÖ optimal blend of organizational design and human-centered change expertise required during massive and prolonged organizational upheaval in M&A. From planning, to Day One, to execution, we ensure that design, synergy, and change management plans work togeÅ·²©ÓéÀÖr to get Å·²©ÓéÀÖ most value from Å·²©ÓéÀÖ deal.
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Experience strategy and design
- User experience design
- Journey mapping
- User research and usability testing;
- Content strategy
- Lifecycle communications strategy
- Consumer and brand research
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