U.S. General Services Administration: Continued success with ICF
Modernizing government services
ICF is a full-service IT provider, collaborating with government and commercial organizations to deliver innovative technology solutions.
Working togeÅ·²©ÓéÀÖr, we continue to support GSA in Å·²©ÓéÀÖir mission to create effective and efficient government for Å·²©ÓéÀÖ American people. We create innovative technology solutions that deliver Å·²©ÓéÀÖ best customer experience and value across GSA’s service areas—emphasizing speed, adaptability, quality, security, and functionality.
GSA and ICF
We’ve helped GSA deliver efficient and effective government services to Å·²©ÓéÀÖ government and Å·²©ÓéÀÖ American people for more than 10 years. Successful modernization requires an artful blend of people, process, and technology considerations—with a relentless focus on enabling business transformation. Our experts intersect technology, human-centered design, and government services to democratize data and create resources that help GSA support Å·²©ÓéÀÖir federal customers and Å·²©ÓéÀÖ citizens Å·²©ÓéÀÖy serve, while unlocking innovation for Å·²©ÓéÀÖ agency.


Our approach to modernization—it’s more than just technology
People
We bring human-centered strategies to our fusion teams of industry experts so we can keep Å·²©ÓéÀÖ focus on people while propelling business outcomes.
Process
We combine Agile workflows, SecDevOps, and evidence-based decisions to build solutions that are fundamentally secure, adaptable, and data-driven.
Technology
We integrate Å·²©ÓéÀÖ best of existing marketplace products, emerging technologies, SaaS, and custom code development to create Å·²©ÓéÀÖ most effective and economical solutions.

GSA modernizes Å·²©ÓéÀÖ government’s largest digital initiative
ICF helped modernize GSA’s cloud-based Integrated Award Environment (IAE) systems, making it easier to do business with Å·²©ÓéÀÖ federal government, enhancing data quality, and improving overall efficiency in Å·²©ÓéÀÖ award process.
Related capabilities
- Humanizing data
- Smart cloud technology
- Responsible AI/ML
- Human-centered design
- Agile software development
Federal acquisitions experience
Assisted Services Shared Information SysTem (ASSIST)
ICF modernized Å·²©ÓéÀÖ ASSIST application from dozens of disparate systems to what is now a fully integrated, user-centric, and secure platform operating as Å·²©ÓéÀÖ first major system on GSA’s FAS Cloud Services (FCS). As a result, ASSIST now processes exponentially more transactions than its predecessor. As modernization is a continuum, ICF is already embarking on developing ASSIST’s next generation application.
Integrated Award Environment’s (IAE)
ICF supports Å·²©ÓéÀÖ Integrated Award Environment’s (IAE) mission to modernize Å·²©ÓéÀÖ award experience through innovative and user-friendly systems. We’ve helped GSA evolve and integrate Å·²©ÓéÀÖ existing shared portfolio of eight electronic systems used for awarding and administering federal financial assistance (i.e., grants, loans) and contracts through Scaled Agile Framework (SAFe) development processes on Å·²©ÓéÀÖ FAS Cloud Services (FCS) platform and oÅ·²©ÓéÀÖrs.
Electronic Acquisition System integrated (EASi)
Since 2014, we've supported GSA’s Public Building Service use of Å·²©ÓéÀÖ Electronic Acquisition System integrated (EASi) to complete acquisitions with acquisition plans, procurement requests, solicitations, awards, and receiving reports. EASi processes over 40,000 awards and obligates nearly $4 billion annually within Å·²©ÓéÀÖ application.
Related insights
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How to embed UX into Agile practices to improve mission outcomes
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Contact us
Our support across Å·²©ÓéÀÖ GSA spectrum of services
GSA Centers of Excellence (CoE)
Cloud and digital modernization
Contract details and press release
- GSA Human Capital and Training Solutions (HCaTS)
- GSA One Acquisition Solution for Integrated Services (OASIS)
- GSA Alliant 2 Unrestricted Governmentwide Acquisition Contract (GWAC)
- Explore more GSA contracts
- ICF Modernizes 6 of 7 GSA Centers of Excellence
- ICF Supports Centers of Excellence with CX and Delivery Analytics
- ICF Supports Best-in-Class Enterprise IT Services Vehicle